We are sorry to hear this! Please confirm that this is the case and double check your emails and invoices before we investigate further.
If so, please get in touch with your bank as these charges are pending and will be released back to you after a short holding period. In the meantime, please give us the following information so we look into it from our end too.
1. Last 4 digits of the card
2. Date of transaction
3. Dollar amount
4. Email address used for registration
5. Registration number if availalable
Submit your information via a support request to: https://sofweek.org/contact-us
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